Privacy notice
Information for website visitors and people who contact Partiano with a business enquiry.
Who processes your data
The controller is Partiano s. r. o., Kudlovská 244/63, 066 01 Humenné, Slovakia, company ID (IČO): 56877633. You can send privacy questions and requests to info@partiano.sk or to the postal address above.
Data from business communications
If you contact us using the form, by email or by phone, we process the information you provide, particularly your name, contact details, company name and the content of your communications. We need this information to answer your question, prepare an offer and arrange cooperation.
For steps taken before entering into a contract at the request of the person who will be a party to that contract, the legal basis is Article 6(1)(b) GDPR. For communication with a company representative or responses to general questions, the basis is our legitimate interest in business communication under Article 6(1)(f) GDPR.
Providing your data is voluntary. Without contact details and the necessary information, we may be unable to reply or prepare an offer. Please do not send sensitive personal data unrelated to your enquiry.
How the contact form works
When you click “Send enquiry”, your email address, selected category, company name (if provided) and message are sent over a secure connection to our hosting service and then to the info@partiano.sk mailbox. We use the data to handle your enquiry. The form does not store the enquiry content in a separate database; the message is kept in our business email. The copy function places the text only on your device’s clipboard.
To reduce spam, we use a short-lived verification code and submission counters with a cryptographically derived IP address identifier. These protective records contain neither the message content nor the email address. Records older than 24 hours are removed on the next valid submission request. The legal basis is our legitimate interest in protecting the form against abuse. The form does not use cookies or an external CAPTCHA service.
How long we need your data
We keep data from business enquiries that did not lead to an order or contract while handling the enquiry and subsequent discussions, but for no longer than 12 months after the last substantive communication about that enquiry. If we no longer need the data for this purpose, we delete it sooner.
If a business relationship is established, we retain the data needed to fulfil it and the related documents in accordance with applicable statutory obligations. Longer retention of specific data may also be necessary to establish or defend legal claims.
Website operation and security
Hosting is provided by Websupport. When you load the website, technical data is processed, such as your IP address, access time and the address of the requested page. This is used for operation, security and troubleshooting; the legal basis is a legitimate interest under Article 6(1)(f) GDPR.
The scope and availability of technical records and backups depend on the hosting service settings. Websupport states that server log backups are available for the preceding 14 days; this is not the retention period for your email enquiries. In the event of a security incident, relevant records may be needed until the incident is resolved and to protect related claims.
We do not embed advertising or analytics tracking tools in this website. We do not use our own marketing cookies. Links to other websites open services operated by their respective providers, with their own privacy policies.
Service providers and data transfers
Web hosting and our business email mailbox are provided by Websupport, s. r. o. We also handle email in new Outlook by Microsoft, with synchronisation to Microsoft Cloud. This synchronisation means that a copy of the email is also processed within Microsoft’s infrastructure.
On our phone, we use Google’s Gmail app to access the Websupport mailbox via IMAP. This provides access to our existing business mailbox; it does not move the mailbox to the Gmail service.
Processing in Microsoft services may involve transfers outside the European Economic Area, including to the USA. Microsoft’s privacy statement describes the EU–US Data Privacy Framework for transfers covered by its certification and standard contractual clauses for other applicable transfers. Details and ways to obtain information about safeguards are provided in Microsoft’s privacy statement, under “Where we store and process personal data”. You can also contact us at info@partiano.sk to request information or a copy of the relevant safeguards. Use of the Gmail app is also covered by Google’s privacy policy.
Data may also be disclosed to public authorities where required by law. This notice covers website visits and enquiries; a specific order may require additional processing, for example for delivery and accounting.
Your rights
Subject to the conditions of the GDPR, you have the right to access your personal data and obtain a copy, correct inaccurate data, request erasure and restrict processing. For automated processing based on a contract, you also have the right to portability of the data you provided to us, subject to the statutory conditions.
Right to object
You have the right to object at any time to processing based on legitimate interests on grounds relating to your particular situation. You can send your objection to info@partiano.sk. Following an objection, we will stop processing the data for that purpose unless we demonstrate compelling legitimate grounds overriding your interests, rights and freedoms, or grounds for establishing, exercising or defending legal claims.
How to exercise your rights
Send your request to info@partiano.sk or our postal address. We will inform you of the action taken without undue delay and no later than one month after receiving your request. Where necessary, considering the complexity or number of requests, we may extend the period by a further two months. We will inform you of any extension and the reasons within one month of receiving your request.
You have the right to lodge a complaint with a supervisory authority, particularly in the country of your habitual residence, place of work or the alleged GDPR infringement. In Slovakia, you can submit an application to initiate personal data protection proceedings to the Office for Personal Data Protection of the Slovak Republic.
We do not use automated decision-making with legal or similarly significant effects, or profiling, in the processing described in this notice.
Updated: 28 September 2026